This request shows the maximum number of concurrent chats that happened at the same hour on a particular day.
This report shows you where you get your chats from. They can come from i.e. automatic invitations, manual invitations or the visitors can start the chats by themselves.
The average amount of time it takes the agents to respond to a new chat over a specified period of time.
Shows how many chats have been rated and how they have been rated during a specified period.
The average amount of time it takes the agents to respond to a new message in a chat during a specified period.
This API endpoint works with new Alerts on alerts.newrelic.com. It creates a channel associated with your New Relic account. Note: Admin User???s API Key is required. See our documentation for a discussion on creating notification channels. Ch...